1) Who we are / Contact
Controller/Operator: Timoo Team
Contact Email: varlinbatra221@outlook.com
2) Information we collect
We collect information in the following categories:
A. Information You Provide
- Account information: name, username, email address.
- Support communications: content you submit when contacting customer support (including attachments, if any).
B. Information Collected Automatically
- Device information: device model, operating system version, language, time zone, unique device identifiers (as available), and app version.
- Usage data and analytics: in-app actions, feature usage, performance metrics, and general interaction patterns.
- Crash logs and diagnostics: error reports, crash dumps, and related diagnostic data.
- Location information (only if you allow it): precise or approximate location, depending on your device settings and permissions.
C. Cookies and Similar Technologies
- Used for login/session maintenance and remembering preferences.
- May include web beacons for security and feature integrity.
- You can control these through device/browser settings; disabling them may affect certain features.
3) Photo / face data and AI-powered processing
Timoo is an AI-powered photography critique app. When you choose to upload photos or enter text for analysis, the following applies:
- What happens: we process your uploaded photos and/or text to generate analysis such as composition evaluation, lighting critique, and professional shooting suggestions.
- Where processing occurs: on Timoo Team’s own servers under our control (not on third-party services).
- No third-party sharing: we do not share your uploaded photos or text with any third party for AI processing or any other purpose.
- Deletion after processing: uploaded photos and analysis inputs are deleted from our servers immediately after processing is completed (or as soon as technically feasible).
- User control: you decide whether to upload and generate content.
- No face recognition / biometrics: we do not perform facial recognition or biometric identification, and we do not derive biometric templates.
- No training or marketing use: your uploaded photos/text are not used to train models and are not used for advertising/marketing.
- Local storage by default: your original photos remain stored locally on your device by default (unless you choose otherwise via your device settings or backups you control).
Recommendation: avoid uploading sensitive personal data. If personal information is included in an image or text, it is provided by your choice.
4) How we use information
- Provide, operate, and maintain the Service.
- Create and manage your account.
- Personalize your experience (e.g., remembered preferences).
- Improve features, reliability, and performance.
- Provide customer support and respond to requests.
- Ensure safety, security, and fraud prevention.
- Comply with legal obligations and enforce our terms.
5) Legal bases (where applicable)
- Contract: to provide the Service you request.
- Legitimate interests: to improve and secure the Service and prevent fraud, balanced against your rights.
- Consent: for optional features such as location (where required).
- Legal obligations: to comply with applicable laws.
6) Disclosure / sharing of information
We disclose information only as needed and with appropriate safeguards:
- With your consent: when you direct us to share.
- With processors and vendors (minimal necessary): for limited support of core operations under confidentiality and data protection obligations. We do not provide your uploaded photos/text to any third party for AI processing.
- For legal reasons: to comply with law, regulation, court order, or lawful request.
- To protect rights and safety: to investigate or prevent fraud, security issues, or harm, or to protect rights, property, or safety.
- Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to applicable safeguards.
7) International transfers
Your information may be transferred to and processed in countries other than where you live. Where required, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.
8) Security
- Encryption in transit and at rest (where applicable).
- Access controls and least-privilege practices.
- Regular security reviews and audits.
- Backups and recovery procedures.
No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9) Data retention
- Account data: for the life of your account.
- Account deletion: upon request, we delete or anonymize account data within 30 days unless longer retention is required by law.
- Usage analytics: generally retained for up to 12 months.
- Support communications: generally retained for up to 6 months.
- AI processing inputs: uploaded photos/text for analysis are deleted immediately after processing is completed (or as soon as technically feasible).
10) Your privacy rights and choices
Depending on your location, you may have rights to access, correct, delete, restrict/object, and withdraw consent.
How to exercise rights: email varlinbatra221@outlook.com. We will respond within 5 business days (or sooner where required). We may verify your identity to protect your information.
11) Children and age requirement
The Service is intended for users ages 17 and older. We do not knowingly collect personal information from children under 13. If you believe a child provided personal information, contact us and we will take appropriate steps to delete it.
12) Third-party links
The Service may contain links to third-party websites or services. We are not responsible for their privacy practices.
13) Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Service or by other reasonable means. The Effective Date above indicates when this policy takes effect.
14) Governing law and dispute resolution
This Privacy Policy is governed by the laws of Timoo Team’s principal place of business, without regard to conflict of laws principles. Any dispute arising out of or relating to this Privacy Policy will be resolved by binding arbitration, except where prohibited by law.